| RTDONLINE.COM
is owned and managed by
Rene
T. Domingo
|
He teaches at the Asian
Institute of Management. He is the
author of "Quality
Means Survival", "It's the
Customer - Your Real Boss, A Guide to
World Class Banking Services", and
"Turnaround Management - Best Practices in
Indonesia". He has consulted
for companies, particularly in Asia, in
the fields of total quality management,
lean manufacturing, six-sigma, continuous improvement,
reengineering, customer service management,
and strategic planning. He has helped
manufacturing companies, as well as banks
and hospitals, in improving quality and
productivity. You may send your
feedback or questions to rtd@aim.edu. |
Prof.
Rene T. Domingo presenting his book "Quality
Means Survival" to quality guru Dr. Joseph
M. Juran.
|
